Owners of businesses in which multiple vehicles play a key role may find themselves wishing they could keep an eye on their fleet while it’s on the road. While it’s still not possible to be in two or more places at once, GPS tracking allows these business owners the ability to monitor the performance of their vehicles from anywhere.
Here are just some examples of the value that GPS fleet tracking can add to a business:
Building customer relationships
When your business is vehicle-based, it’s important to know where your vehicles are. This is especially true when customers call, wondering where their delivery is. Being able to give the customer a reliable time of arrival shows that the business is committed to knowing where its fleet is at all times and to building customer confidence. Consider, too, the benefit to a service business such as HVAC or plumbing repair. Should a customer call with an emergency, the fleet manager could then locate the closest technician or plumber and give the customer an accurate ETA. This sort of service only improves customer satisfaction and loyalty.
Improve fleet visibility
The ability to oversee the activities of your fleet can only improve the day-to-day operations of your company. With the help of GPS fleet tracking by Fleet Trax, you have the ability to track vehicle location as well as monitor such driver behaviors as excessive speeding, aggressive driving and unnecessary idling.
Lower business costs
GPS fleet tracking lowers costs by providing pertinent usage information. For example, excessive or unnecessary idling can result in untold amounts of money spent on fuel. Being able to spot these instances and address them will therefore save money. Consider, too, not only possible revenue loss when a vehicle is out of commission due to mechanical problems, not to mention the cost incurred due to having it repaired. GPS fleet tracking allows the fleet manager to track the last maintenance on all vehicles, as well as sending an alert when maintenance is due.
When it comes to how long a driver worked in a given day, in many cases the honor system is involved. But with tracking software in place, the business’s payroll department can receive automatic reports documenting when a vehicle was started and when it was shut off. This not only cuts back on potential money lost, it also helps the payroll department do their job more efficiently.